Privacy statement
Introduction
Villa Upendi values the privacy of our holiday renters. This privacy statement describes how we collect, use, store, and protect your personal data. By using our holiday homes, you accept this privacy statement.
1. What data do we collect?
We collect the following data:
Contact details: First name, last name, address, phone number, email address.
Payment details: Credit card number, IBAN, etc. (only if required for payment).
Booking details: Dates, number of people, preferences, any special requests.
Technical data: IP address, cookie data (if applicable) when using our website.
2. Why do we collect this data?
We collect this data for the following purposes:
Booking and administration: To process your booking, inform you about the status of your booking, and for general administrative purposes.
Communication: To communicate with you about your booking, any issues, or to inform you of changes to our services.
Payments: To process your payments.
Improving our services: To improve our website and services based on your data.
3. How do we secure your data?
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes, among others:
Secure systems: We use secure systems to store and process your data.
Access protection: Only authorized staff have access to your data.
Confidentiality agreements: We have confidentiality agreements with staff and third parties who have access to your data.
4. Sharing of your data
We share your data in the following cases:
Third parties (such as banks) that process payments.
Third parties involved in your booking.
Other parties, but only with your consent or if legally required.
5. Your rights
You have the following rights regarding your data:
Right of access: You can request to view your data at any time.
Right to rectification: You can have your data corrected if it is incorrect.
Right to erasure: You can have your data deleted.
Right to object: You can object to the processing of your data.
6. Contact
For questions about this privacy statement or your privacy rights, you can contact Villa Upendi.